What's up this week in IT/MSP FB Group

What's up this week in IT/MSP FB Group

Hi everyone, my name is Lisa Hendrickson aka Call That Girl and I’m helping Stetson run the IT/MSP Entrepreneurs Facebook Group and newsletters. My goal and main reason I’m helping is to help this group become more of a higher-level tech community. In the past 13 years I have learned so much by being active in tech communities. I learn and I help too, that’s how communities work. Many of us are solos working from home all day alone and have no co-workers. These groups are invaluable to us for help, chatter, questions, or just to have a laugh with.

With that said, I noticed this group was in need of a tech community feel, it’s a large group of over 10,000 members and very little vendor/sponsor ads. Kind of amazing for a free group. Now that I’m helping approve posts, I read this in a post “Not sure if I can ask for help in this group” Yes, we encourage you to ask the group, there is no better group of people to ask than a large group of IT colleagues. I’d rather submit a post if I’m stuck on something than to spend hours figuring out something that I could not figure out on my own. I have list below of the topics I’ll use for the newsletter, leaving room for extra’s I discover during the week.

Group chats

Other paid memberships may have a forums area and have sub forums. Since Facebook doesn’t have that option, we will be using the group chats in the group for specific topics. You can request a chat anytime by going to the group and in the lower left, “Suggest new chat” is an option. I’ll help promote the chats on occasion to bring in more folks for you.

You can join the first chat group I created New to IT Consulting

Learning topics

I started a post series “How to start your own IT consulting business” a few weeks ago. Each week I have been adding on a lesson for the new consultants to follow and learn. If you are new to the group and have questions, I encourage you to post them. Other new consultants/MSP will most likely answer and help, that’s one thing I know about IT techs, we all do like helping and teaching.

How to start your own IT Consulting business

Hot topics of the week

Instead of me going out finding articles to put in the newsletter, I’ll be adding posts from the group that I found interesting. So if you don’t check the group often, this email should have the highlights.

Here is a post last week that generated some feedback for the author:

Hi everyone,

What would you do or recommend for this situation: The client wants to end the services with you (monthly subscription to manage their IT) but wants to keep paying for licenses? Example: We offered the option to get 1 password manager for $10 because they were paying $350 per month, but now they want to cancel the $350 and continue paying $10 only.

Read all the replies

https://www.facebook.com/groups/itentrepreneurship/permalink/1797895900624907/

Interviews with other members

I decided with this group to try a different twist on video interviews, I’m going to be interviewing other successful IT entrepreneurs as well as new IT entrepreneurs to give them encouragement.

First one should be up this coming week

Sponsors

We’ll have a section for the sponsors to post a video, a link or article.

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A bit about me

I’ve been a technician since 1996, general Windows helpdesk support and Microsoft Outlook. In 2007 I started my own business Call That Girl and in the next seven years literally ran two different types of business, home support visits and then had 3 stores with many employees. In 2013, I decided to go it alone and focus on my niche Microsoft Outlook. My goal was to support clients on a national level, it took a good year of learning new marketing strategies but I did it. The techs in my online tech communities helped me get there.

Office 365 was launched before I went solo and as it was so connected to my Outlook services, I also spent a lot of time learning 365 and to this day, I still learn something almost everyday about 365. I learn from helping my clients, reading forums and Facebook groups.

Since 2010, I have written 11 eBooks, had a couple of different podcasts and I have a YouTube video channel for Outlook/365 how to videos. Feel free to tag me in any Outlook/365 posts, happy to help.

One of my favorite learning videos about Outlook and (This Computer Only)